Shipping policy

Shipping Policy
1. Shipping Methods & Costs
We typically ship via 4PX international logistics. As packages travel long distances, please make sure your shipping address and contact information are entered correctly and completely. We cannot be held responsible for failed deliveries caused by incomplete or inaccurate address details.
Please note that shipping methods and delivery times may vary depending on the product and supplier. An estimated shipping timeframe is displayed at the bottom of each product page. During peak shopping seasons, delivery may take longer than usual.
2. Shipping Destinations
We currently ship to the following countries and regions:
Australia, Austria, Belgium, Brazil, Colombia, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Jamaica, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, and the United States (excluding HI, PR, and AK).
If your country or region is not listed, please contact us at solvaops@gmail.com or reach out through our online customer support to confirm shipping availability.
3. Customs Duties & Taxes
Import duties, taxes, and fees may apply based on the regulations of your destination country or region. These charges are the responsibility of the recipient. Shipping rates shown at checkout are estimates and do not include potential customs charges. For specific details, please contact your local customs office.
4. Order Processing & Delivery Times
We usually need 1–3 business days to prepare your order. To provide you with better service, each item goes through multiple rounds of quality inspection and detail handling before dispatch. Thank you for your patience.
Standard delivery is typically completed within 8–14 business days after dispatch, except in cases of unforeseen delays or force majeure. As logistics networks and delivery services vary around the world, the actual delivery time may differ from order to order. We appreciate your understanding.